Mestro Voice assistant for your organisation
A voice assistant your people simply talk to — HR, IT, facilities and policy questions answered from your organisation's own documents, on the phone they already carry, wearing your brand.
01 The problem is repetition at scale
Leave policy, expense rules, VPN setup, onboarding steps: the answers exist in your handbooks, intranets and systems. Reaching them means a ticket, a queue, or twenty minutes of searching — so the same forty questions consume HR and IT while the genuinely hard problems wait behind them.
Human resources
Annual leave balances, working-from-home rules, new-joiner checklists — answered instantly and cited to the handbook, instead of ticketed and queued.
IT & service desks
"My laptop won't connect to the VPN" becomes a categorised ticket with a reference — raised, tracked and chased by voice, without a portal login.
Facilities · operations
Shuttle times, desk and room questions, who to call and where to go — each site its own configuration on one platform. Adding a site is a day, not a project.
02 What employees ask — and what happens
Voice answers are spoken; the cards named appear on screen at the same moment, from the same source — so what's said and what's shown cannot disagree.
HR · leave
How much annual leave do I have left?
Eighteen days — you've taken twelve of thirty, and one request is pending. Your carry-over expires at the end of December.
Leave card — taken, remaining, pending, expiryIT · a ticket by voice
My laptop won't connect to the VPN.
I've raised INC-20481 with the service desk, priority three — target response is four hours. Want me to chase it tomorrow if it's still open?
Ticket card — reference, status, one-tap chasePolicy · cited, not guessed
What's the policy on working from home?
Up to two days per week, agreed with your manager. Quoted from HR Policy 4.2 · updated 01 Mar 2026
Answer card with the source shownOnboarding
I'm new — what do I need to do this week?
You've completed four of nine steps. Next: collect your access badge — it's due by Friday. The full checklist is on your screen.
Onboarding card — progress, next action, due dateFacilities · shuttle
When's the next shuttle to the north campus?
Twelve minutes — then every half hour until seven. The stop is by Reception B; the schedule's on your screen.
Shuttle card — next departures and stopKnowledge · teach it by uploading
— after uploading the new travel policy —
What's the hotel cap for Berlin now?
One hundred and forty euros a night under the new policy. Quoted from Travel Policy 2026 · uploaded today
Upload a document; it answers from it, cited, within minutesMemory · with consent
Remember that I'm based in the Dublin office.
I'll remember that. You can see and delete everything I know about you at any time — just ask, or open Settings.
Memory card — saved visibly, deletable by voiceFrançais · follows the speaker
Il me reste combien de jours de congé ?
Dix-huit jours — vous en avez pris douze sur trente, et une demande est en attente. Votre report expire fin décembre.
Same card, same data — answered in the language you spokeDeutsch · follows the speaker
Mein Laptop verbindet sich nicht mit dem VPN.
Ich habe INC-20481 beim Service-Desk eröffnet, Priorität drei — Zielzeit vier Stunden. Soll ich morgen nachhaken, falls es noch offen ist?
Ticket raised in German; the reference works in every language中文 · follows the speaker
下一班去北园区的班车是几点？
十二分钟后发车，之后每半小时一班，直到晚上七点。乘车点在B接待处，时刻表已经显示在您的屏幕上。
Shuttle schedule, spoken in Mandarin, shown on screenItaliano · follows the speaker
Qual è la politica sul lavoro da casa?
Fino a due giorni a settimana, concordati con il tuo responsabile. Citato da HR Policy 4.2 · aggiornata 01 Mar 2026
Quoted from the same source document — the citation survives translationA human touch — bounded
— on the day itself —
Happy birthday! And before I forget — your carry-over leave expires soon; want me to show the balance?
Remembers dates an employee chooses to share — never sensitive onesThe refusal — the feature
Can I expense a home office chair?
That isn't in the policies I hold, so I can't answer it — I shouldn't guess. HR will know; want me to raise it as a question for them?
No card — an honest miss, spoken, with a path forwardScope — you pay for your questions only
Which laptop should I buy for home?
That's outside what I can help with here — but anything about your work equipment or IT setup, I'm your assistant.
Off-topic declined — the organisation isn't billed for the world's questionsControl · by voice
Thanks — hang up the call for me.
Done. Have a good one.
Call ends — the assistant can act on the call itselfPrivacy · by voice
What do you actually know about me?
Three things you've told me — your office, your team, and that you prefer morning meetings. They're on your screen; say the word and I'll forget any of them.
Everything shown with its source — "you told me", never inference dressed as fact03 On the employee's screen
Leave — balance, pending, expiry
Ticket — raised and chased by voice
Up to two days per week, agreed with your manager.
Policy — quoted with its source
Product illustrations of the live card designs; every card arrives while the voice is answering, from the same source. Demo data is always marked as such — on the card, and in what the assistant says if you ask.
05 One voice over every system
The answers your people need are scattered across booking engines, ticketing, HR platforms, payment and finance systems, building IoT. Mestro sits over all of them and turns them into one conversation — ask in a sentence, and the agent reads, combines and acts across whatever sits behind it.
One human voice conversation
Connected through MCP — the open standard for giving agents safe, typed access to systems. Most platforms are reachable through MCP services today. If a system of yours has no MCP service, we build one — and every connection inherits the same boundaries: actions are declared, confirmations are required, and nothing is invented about what a system said.
06 How it holds up
Facts about your operation come from your documents, quoted with their source and date — and withheld when the source doesn't exist. No invented gates, no plausible details added to round out a sentence.
Each organisation declares the languages its people speak, each with a native voice. Speak to it in another supported language and it asks before switching — then follows you, cards included.
Payments and bookings are shown and handed to a human tap. A charge is never made because a model decided to make one — that boundary is structural, not a policy note.
Brand, voices, languages, card vocabulary, knowledge base, topic scope: all configuration on the organisation's own record. One platform serves every department and site; the application itself holds no organisation's data.
07 Say hello
Point it at your own handbook and ask it something only your people would know. That takes a conversation and about a day.